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iPhone 4 bumpers scratch stainless steel band!

Beware guys...I received my black bumper about a week ago now. Took off the bumper tonight to clean my phone down and there are scratch marks on the steel band from the bumper (this is caused from the pieces of hard plastic on the underside of the bumper. Not a happy camper here...

HP DV7T-Quad, Windows 7, iPhone 4

Posted on Jul 16, 2010 10:14 PM

Reply
212 replies

Jul 27, 2010 9:17 PM in response to Dayvidpriddy

I have this issue as well. I called Apple regarding this and have yet to take my phone to the genius bar. However they did say this isn't under warranty. I hope they do something about this, when i first reported it it was just ONE scratchy/dent and then I had to cancel my genius appointment due to scheduling conflicts. I took off the bumper today and it had THREE. I've only had the phone for one month and i've never dropped it. I'm pretty disappointed about this. If I were to use the bumper case for months it would seriously ding up the phone and I'm more concerned because the steel band is part of the antenna. I'd put up pics on here but I don't think we can.

Jul 31, 2010 7:23 AM in response to tonysanda

For those concerned about the bumper scratching the metallic band, maybe an extra layer of protection would be the Zagg 4FIX (tiny strips that go on the metal band). You can potentially get them for free from Best Buy. I put mine on a few days ago. Tedious, but seem like they'll stay in place. If you're careful with the install it looks great and adds some grip when the phone it out of a case/bumper.

Jul 31, 2010 8:00 AM in response to Dayvidpriddy

Are you kidding me? This has to be some kind of joke, right? I just can't believe that people would be so petty and anal about a cosmetic issue. Who in their right mind would return a fully functioning ip4 knowing they could receive a defective one all for a few scratches? No one that doesn't deserve to be in a white jacket in a padded cell, that's who.

If you're going to be that psychotic about the cosmetic condition of your phone then you should probably get a grasp on reality. The point of the phone is to function, not to look flawless all the time. On top of that, the bumper has never been promoted as a protective case, so it shouldn't be treated as such.

There are people who would die to have an ip4 yet you cry about such a minescule problem. I hope all your future phones are nothing but problematic. Your selfishness and petty attitude warrant nothing less.

Jul 31, 2010 10:12 AM in response to Dayvidpriddy

I just received my Apple black bumper case, and have carefully examined the entire inside of the bumper, and don't see any hard sharp dots or ANYTHING protuding that would scratch the metal band. Is it possible the bumper case has been revised?? The inside looks totally smooth to me. The only thing I noticed was a center canal that runs around the middle of the inside of the case, but that is inverted, not something that sticks out.

Aug 6, 2010 1:07 PM in response to mac off

I've had this problem as well. My bumper has left small gray marks and scratches all around the band. I have had some success in removing the marks by applying brasso to the band then buffing off with a clean duster or cloth. You will notice the amount of black residue that comes off!!

Message was edited by: Ollie D

iPhone 4 bumpers scratch stainless steel band!

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