i cannot bring my device serial no
my iphone screen frozen, i cannot bring the serial no to book repair appointment or chat with your team.
iPad, iOS 10
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Hi there,
The serial number can be found on the back of the iPhone, or if iTunes recognises the iPhone, connecting it to iTunes.
See here for instructions on how to do this: Find the serial number or IMEI on your iPhone, iPad, or iPod touch
However, I'd suggest trying the steps here before contacting Apple Support or booking either a Genius Bar appointment or an appointment with an Apple Authorised Service Provider: If your iPhone, iPad, or iPod touch won't turn on or is frozen