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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Seems others have the same issue. I was going to un-install everything and reload my things. It doesn't look like any others have done that. Does that seem to be a fix? Are they working on an update to this problem
Hey there ButrosDeeb,
Thanks for reaching out to Apple Support Communities. It sounds like you’re having some performance issues with Messages on your Mac. I’ll be happy to help.
If you’re planning on erasing your drive and reinstalling macOS, that could help this but there could be some other steps to take before doing that.
First, see if the issue continues in safe mode or a new user account. This can isolate the cause of this for you:
Use safe mode to isolate issues with your Mac
How to test an issue in another user account on your Mac
Check for updates to macOS to further isolate this:
How to update the software on your Mac
Also, make sure you have no internet issues with your Mac and check that the date, time, and time zone are set correctly:
If the date or time is wrong on your Mac
I hope these steps help.
I downloaded Catalina and all my problems went away. First I got rid of all junk files and attached photos that were taking up room. No more bouncing ball and Message doesn’t hang anymore
messages running very slow and I have the bouncing ball on Mojave
