Why does my mouse keep disappearing on my MacBook Air?

We bought the MacBook Air last February and we have been having an increasingly frustrating problem with the mouse disappearing while we are trying to use it. Any idea on how to stop this from happening?

Posted on Dec 13, 2019 4:46 PM

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Question marked as Top-ranking reply

Posted on Dec 17, 2019 11:00 AM

Hello books_4,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to find the cursor on your MacBook Air unexpectedly. First, check your Cursor preferences in System Preferences > Accessibility > Display and here is more info:



Change Cursor preferences for accessibility on Mac



Next, use safe mode to start up your Mac as it does the following things:



  • Verifies your startup disk and attempts to repair directory issues, if needed
  • Loads only required kernel extensions
  • Prevents Startup Items and Login Items from opening automatically
  • Disables user-installed fonts
  • Deletes font caches, kernel cache, and other system cache files



Log in to your user account and test the issue while in safe mode and then restart normally and test the issue again.



Use safe mode to isolate issues with your Mac

Graphics performance limited in macOS Recovery, safe mode, or Guest User mode



Cheers!

1 reply
Question marked as Top-ranking reply

Dec 17, 2019 11:00 AM in response to books_4

Hello books_4,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to find the cursor on your MacBook Air unexpectedly. First, check your Cursor preferences in System Preferences > Accessibility > Display and here is more info:



Change Cursor preferences for accessibility on Mac



Next, use safe mode to start up your Mac as it does the following things:



  • Verifies your startup disk and attempts to repair directory issues, if needed
  • Loads only required kernel extensions
  • Prevents Startup Items and Login Items from opening automatically
  • Disables user-installed fonts
  • Deletes font caches, kernel cache, and other system cache files



Log in to your user account and test the issue while in safe mode and then restart normally and test the issue again.



Use safe mode to isolate issues with your Mac

Graphics performance limited in macOS Recovery, safe mode, or Guest User mode



Cheers!

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Why does my mouse keep disappearing on my MacBook Air?

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