After signing in to the iTunes store on my iMac and selecting Account/View My Account... and clicking See All in the Purchase History section of the Account Information window that appears, I receive a spinning wheel that has run for up to half-an-hour. Several tries have yielded the same result. (I am attempting to change a subscription to a service I have purchase through the iTunes Store.)
iMac, OS X 10.11
Hello Francis Lupo.
Welcome to Apple Support Communities. I understand that you want to change a subscription. I’m happy to help.
Let’s restart your Mac and follow the steps here once your Mac has fully restarted: View, change, or cancel your subscriptions - Apple Support
You can also use one of the other devices mentioned to change your subscription. Are you able to change your subscription after restarting your iMac?
Take care.
Hello Francis Lupo.
Welcome to Apple Support Communities. I understand that you want to change a subscription. I’m happy to help.
Let’s restart your Mac and follow the steps here once your Mac has fully restarted: View, change, or cancel your subscriptions - Apple Support
You can also use one of the other devices mentioned to change your subscription. Are you able to change your subscription after restarting your iMac?
Take care.
Thank you for your suggestions. Unfortunately, the restart of my iMac did not give the ability to Manage Subscriptions in iTunes. Again a spinning ball. I was, however, able to cancel the subscription on an iPad. Thanks again.
Welcome back Francis Lupo.
I’m glad that you were able to cancel your subscription.
Take care.
history of itunes purchases not available
