I am suddenly unable to send text messages to one contact. He can send me messages, but when I reply or send him a message, I get a message saying "Not Delivered" I can call him.
I am able to send text messages to anyone else. He checked his blocked numbers, and mine is not among them
[Image Edited by Moderator to Remove Personal Information]
iPhone XS Max, iOS 13
Hi mahmood164,
You've done a great job troubleshooting this issue. Try quitting the Messages app following these steps: How to force an app to close on your iPhone, iPad, or iPod touch.
Once it's closed, restart your iPhone with these steps: Restart your iPhone.
After restarting, launch Messages, and try again with your contact. If the issue persists, delete the contact from your iPhone, then add their information back in, try sending a message again. If you're still unable to send only to this contact, verify with your carrier that there is no "block" in place from the carrier side. Because this is only occurring with an SMS message, it's going through your carrier's network. The iMessage messages go through the Apple network. This article will give you more information about the 2 types of messages: About iMessage and SMS/MMS.
Enjoy the day!
Hi mahmood164,
You've done a great job troubleshooting this issue. Try quitting the Messages app following these steps: How to force an app to close on your iPhone, iPad, or iPod touch.
Once it's closed, restart your iPhone with these steps: Restart your iPhone.
After restarting, launch Messages, and try again with your contact. If the issue persists, delete the contact from your iPhone, then add their information back in, try sending a message again. If you're still unable to send only to this contact, verify with your carrier that there is no "block" in place from the carrier side. Because this is only occurring with an SMS message, it's going through your carrier's network. The iMessage messages go through the Apple network. This article will give you more information about the 2 types of messages: About iMessage and SMS/MMS.
Enjoy the day!
Hi Michelle ,
Thank you for your reply. Problem is solved. I've deleted the contact number and the conversation then I added it again and I started a new conversation with the contact number and it is able to send the message.
Thank you so much.
Hello mahmood164,
Thanks for reaching out to the Apple Support Communities! I understand your SMS messages are not being delivered to one of your contacts.
You've done a nice job troubleshooting so far by checking to see if your number is one of the blocked numbers on your friend's phone. The next thing to do is to follow the steps under, "If you see a red exclamation point," in this article: If you can't send or receive messages on your iPhone, iPad, or iPod touch.
All the best!
Hello mahmood164,
Thanks for clarifying that the issue is isolated to one contact. Have you tried starting a new conversation with the one contact? Are you able to receive messages they send to you? If you can not, and they're not located in the same region, you'll both want to verify you can send and receive international SMS.
Also, check and see if this is occurring from all locations, or only from certain ones.
Cheers!
Hi mahmood164,
When you try to send the message as an SMS will it go through? If it is not going through as an SMS, check with your wireless carrier to see if your account is set up for SMS/MMS text messaging. Check here to find the contact information for your carrier: Wireless carrier support and features for iPhone in the Middle East and India.
Cheers!
Hi Matthew,
Thank you for your reply. She can send me messages and I'm able to receive them but I can't send. I've started a new conversation with the one contact number and still cannot send the message. We are in the same country and same city.
Hi mahmood164,
Glad to hear that deleting the contact and conversation then starting it again took care of the issue. If you have any questions down the road, we're only a message away.
All the best!
Hi mahmood164,
Glad to hear that deleting the contact and conversation then starting it again took care of the issue. If you have any questions down the road, we're only a message away.
All the best!
Thank you for your reply.
But I've already tried that way and still can not send as sms.
The only selection is try again. And in that solution is try to send it as sms.
Hi Chris,
Thank you for your reply. I mentioned in my question that I can send sms for everyone except one contact number, So my account is setup to send SMS, MMS and iMessage.
Hi Sterling,
Thank you for your reply. Yes the issue has solved.
Best regards
Can not send sms to one number
