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Level 1

5 points

AirPods will not connect to my phone

Purchased a replacement case for my first gen air pods and now they will not connect to my phone. Case will not go through the reset process when holding down the button.

[Re-Titled by Moderator]

iPhone XR

Posted on Dec 14, 2019 8:47 AM

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Level 10

141,820 points

Posted on Dec 14, 2019 9:02 AM

See this link for assistance --> Set up your replacement AirPods or charging case - Apple Support

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Level 10

141,820 points

Dec 14, 2019 9:02 AM in response to BC615

See this link for assistance --> Set up your replacement AirPods or charging case - Apple Support

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AirPods will not connect to my phone

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