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i am unable to add to family sharing - it is greyed out

When I check under my profile, I cannot access password and security, nor email addresses and payments - both are also greeted out (including adding to family sharing) - please advise what I could try in terms of resetting / other?

Many thanks :)

iPhone XR, iOS 13

Posted on Dec 15, 2019 5:53 AM

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Posted on Dec 15, 2019 6:21 AM

Whoops...

Have you already tried to sign out from you Apple ID, restart your iPhone, then sign back into your Apple ID?.

Regards

Giulio

4 replies

i am unable to add to family sharing - it is greyed out

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