You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
The Apple Store manager told me it was on iTunes. He never said where nor did he say how I can access it. Anyone living in the Netherlands should know we need such an invoice.
can someone help?
iPad 2, iOS 9
If the above link does not work for some reason clink the "Self Service Website" link here... https://www.apple.com/uk/shop/help/payments
If the above link does not work for some reason clink the "Self Service Website" link here... https://www.apple.com/uk/shop/help/payments
Thank you for your reply. However, the first link led me to a site to get my order number, which I already gave, and gave a phone number of the CAK, which only opens between 09:00 to 17:00.
Mind you, I asked for a VAT invoice for the goods I BOUGHT, unfortunately there was no invoice to download from the site, VAT or otherwise.
As a buyer, I have the right to get a receipt or VAT-invoice that states what I bought, for proof of sale or proof of start of the Apple guarantee that comes with every sale of a devise. Am I wrong to say such is common Business practice?
the second link given me was to a site that lectured on the VAT. I know all that. And still no sight of a downloadable VAT-invoice for the goods I bought yesterday and took possession of today.
The two sites I was so graciously given made the Floor supervisor in charge of the Apple Store today a liar, because my invoice is NOT on iTunes. He was Dutch and he should know what is meant by a VAT-invoice.
For clarity, let me explain that on a VAT-invoice will be stated the amount Apple received for the goods sold to the customer and the VAT that the customer paid the Government via Apple.
Why is it so difficult for Apple to send such an invoice by email? Apple does send emails with the order, the payment received but no VAT-invoice. Why have you led me round and round in this maze that leads no where? Just send me the VAT-invoice, why don’t you？
NOTE WELL, the invoice should be addressed to H.T.Ho ASIA TRADING BV.
Oh sorry about that. I am so frustrated that your reply did not help me that I thought I had better explain myself to you as I was directed by Apple elsewhere. Could it be that they will not bother as it is not in their interest?
This was my first purchase at an Apple Store. Perhaps that was a bad idea?
Really? How did I miss that? And why did the supervisor of the Apple Store not say so?
So I shall now live in hope and await the 2-3 days. The trouble is I went to get the purchase in person, no sending for them.
Thank you for you kind efforts.
And here I am so happy with the iPads and urging those around me to use Apple... and this happens!
Apple is not here. This is a user forum - none of us will send you anything. You need to contact Apple directly by clicking Contact Support on upper right corner of each forum page.
It states on that link.........."Within 2-3 working days of your order being shipped, you should receive an official Apple invoice by e-mail."
Where do I find my VAT invoice for my purchase at the Apple Store today?
