You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kernel Panic Help

I've been having recurrent kernel panics going on a year now.


Have taken to Genius Bar many times with reinstalled OS. Seems to help for a while, but then recurs.


Trying to get help from the KP logs, but no luck getting anyone to decipher them (I have many). I suspect a Chrome issue, but that's just a guess.


Please help!


MacBook Pro 13", macOS 10.14

Posted on Dec 15, 2019 8:39 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2019 8:46 AM

billforeman wrote:

I've been having recurrent kernel panics going on a year now.

Have taken to Genius Bar many times with reinstalled OS. Seems to help for a while, but then recurs.

Trying to get help from the KP logs, but no luck getting anyone to decipher them (I have many). I suspect a Chrome issue, but that's just a guess.

Please help!
<page fault, registers>



Kernel Panics are predominately caused by hardware faults and faulty third-party kernel extensions.

"Page fault" is a reference to memory not owned by the task that is running, possible RAM issue.


If your Mac spontaneously restarts or displays a ... - Apple Support

https://support.apple.com/en-us/HT200553


You can post your Kernel Panic report in their entirety here, preferable three separate reports in three separate "Additional Text" box (see menu below) for ease of reading and comparison. A single report may be useful but does not establish a trend for a meaningful diagnosis.



Kernel Panic reports can be found /Library/Logs/DiagnosticReports


From the Finder>Go>Go To Folder, copy and paste:

/Library/Logs/DiagnosticReports



ends in .panic post the whole report if it meets that.

9 replies
Question marked as Top-ranking reply

Dec 15, 2019 8:46 AM in response to billforeman

billforeman wrote:

I've been having recurrent kernel panics going on a year now.

Have taken to Genius Bar many times with reinstalled OS. Seems to help for a while, but then recurs.

Trying to get help from the KP logs, but no luck getting anyone to decipher them (I have many). I suspect a Chrome issue, but that's just a guess.

Please help!
<page fault, registers>



Kernel Panics are predominately caused by hardware faults and faulty third-party kernel extensions.

"Page fault" is a reference to memory not owned by the task that is running, possible RAM issue.


If your Mac spontaneously restarts or displays a ... - Apple Support

https://support.apple.com/en-us/HT200553


You can post your Kernel Panic report in their entirety here, preferable three separate reports in three separate "Additional Text" box (see menu below) for ease of reading and comparison. A single report may be useful but does not establish a trend for a meaningful diagnosis.



Kernel Panic reports can be found /Library/Logs/DiagnosticReports


From the Finder>Go>Go To Folder, copy and paste:

/Library/Logs/DiagnosticReports



ends in .panic post the whole report if it meets that.

Dec 15, 2019 9:20 AM in response to billforeman

<page fault, registers>


this is another page fault. cf your 1st post as indicated above.



I suspect you have bad RAM— and this does not always show because RAM is randomized.


the macOS slightly randomizes the load point of key routines on each startup and get the causes a" marginal memory cell" to move.— that is to say hit or miss if it will panic.



You can print those 3 out and take them back to the Apple store with you if in doubt.


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Dec 15, 2019 9:22 AM in response to billforeman

billforeman wrote:

thanks again for you help.

If the issue is RAM/hardware, what is the fix? Is there one?

Here's another one -- the first I got a week ago after several weeks without them.
<KP Log.log>


< MacBookPro12,1>


See if this is you—

MacBook Pro 13-Inch "Core i5" 2.7 Early 2015 Specs (Retina ...



This has proprietary Apple RAM— Apple

it is possible mac sales/OWC would have a replacement. Before throwing money at it I would very verify with Apple.


https://eshop.macsales.com/upgrades/macbookpro12-1

Kernel Panic Help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.