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localkingdom Author

Level 1

4 points

Purchased apple movie not playing

We purchased The Hobbit triology on apple to watch on our apple tv. All of them will play but the 3rd one, The Battle of the 5 Armies. It will start, and then 10 seconds in a message pops up saying "Error loading content. Try again later." This has happened over and over for 2 days straight. We have restarted our apple tv and tried to look in settings. Why won't this purchased movie play?

Posted on Dec 15, 2019 7:03 PM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,076 points

Posted on Dec 16, 2019 3:49 AM

You can report it as a problem with your purchase.

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Purchased apple movie not playing

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