Showing Ipad as stolen and locked contact cs.blocked@techdata.com

I was purchased this used Ipad in September 2018 from someone after one year screen showing Ipad identified as stolen and locked kindly contact Techdata.


i was contacted tachdata they reply below kindly advise please.


The iPad will remain blocked as it is identified as a stolen device and therefore our property. It should never have been sold to you.

 

We are very sorry that you became the victim of a fraudster and the inconvenience and financial loss it has caused. Unfortunately, that is the current situation. Our company policy dictates that we will under no circumstances release stolen devices. It is a conflict between seller and buyer in which we don’t take any responsibility. We can only advise to file a police complaint yourself.

 

The Germany Police reference for this matter is 1/548/2018 as the original theft was reported to the police.

iPad Pro, iOS 12

Posted on Dec 16, 2019 2:21 AM

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Question marked as Top-ranking reply

Posted on Dec 16, 2019 3:16 AM

There is nothing anyone here nor at Apple can do to help you. Apparently someone sold a corporate owned device under an MDM to you without that companies permission to do so. Thus you inadvertently purchased a stolen device.


That company has every right to not release their stolen and illegally sold property.

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5 replies

Dec 16, 2019 8:11 AM in response to Sfaisal49

As I said, there is nothing you can do. The company who owns it will not release it for you to use, as they have already communicated to you. And Apple will not get involved with any issue between buyer and seller of a private party exchange of personal property, most especially when the device is clearly stolen property.


Since you’ve reported it to the police, turn it in to them. You will never be able to activate and use that device yourself.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Showing Ipad as stolen and locked contact cs.blocked@techdata.com

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