Issue after trimming a video

Hey guys. I recently trimmed a video and selected the option trim original instead of saving a new version.


A problem happened while it was trimming and now once I play the video it simply doesn’t play and when I try to edit it appears the following error:


Cannot edit video. There was an error loading this video.


Anyone knows how to fix this?


Thanks

iPhone XS Max, iOS 12

Posted on Dec 16, 2019 2:51 AM

Reply
1 reply

Dec 18, 2019 8:27 PM in response to andre_shimo

Hello and welcome to Apple Support Communities, andre_shimo!


I understand after trimming a video, the video will no longer play, and you're unable to save edits to the video.


Are you using iCloud Photos? If so, I suggest to visit iCloud.com to see if you can download the unmodified original file, as outlined in the "How to download content from iCloud.com" section of the following article: Download iCloud photos and videos - Apple Support


If you're not using iCloud Photos, your video would be stored in a backup you may have created. The following articles will show you how to locate and restore a backup to obtain your video:



Let us know the results.

Have a great day!

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Issue after trimming a video

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