Mail receives messages but can't view them

Question

Mail receives messages but can't view them

After having trouble with Mail in 10.15.1, I just upgraded to 10.15.2 to see if some of those issues were resolved.

While I can see the brief 2-line message preview in Mail, when I click on the message to view the entire message, Mail seems to hang on a "Loading ..." message and will not allow me to view my message. This persists even when double-clicking to open a new window for the message. It will also indicate that the message has been read, even though I have been unable to see it.

Looks like I'm sticking with Mojave (10.14.6). Would love for Apple to fix this, but Catalina has been out for a while now, and one of their key apps (and I would regard Mail as mission-critical) is still a failure for me.

Mac mini, macOS 10.15

Posted on Dec 16, 2019 4:52 AM

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Answer 1

LD150

Level 10

103,620 points

Dec 16, 2019 8:22 AM in response to Stephen Epstein

Click on right border and see if you can drag the view window across leftwards.

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Answer 2

Dec 16, 2019 8:36 AM in response to LD150

Discussions went down briefly - in that time, I restarted Mail and it seems to be functioning, albeit there is still a problem with Rules (e.g., I have a rule that is supposed to take an advertisement, move it and mark it as read; it moves it, but doesn't mark it as read).

I did check dragging the window now, and I can. I'll give that a try next time this occurs.

Thanks!

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Mail receives messages but can't view them

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