I have an iPhone listed under my devices on my apple id. It may be an old device of mine that is no longer associated with my account. When I go to delete it the remove button is unavailable and the popup says, "Your request is currently unavailable. Please try again later." I have tried to remove it from my current phone, from the appleid webpage with no luck. Any idea how I might be able to get it removed?
Thanks.
Have you tried changing your password?
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
My appleid lists two devices like that as well. I am unable to remove them from iCloud Web as well iCloud Web gives me "Connection Error.: iCloud encountered an error while trying to connect to the server." Any thoughts? Thank you.
Solved: deleted it from icloud first. then went to my appleid page and was able to remove the device.
Turns out I had it registered in icloud so once i removed it from that i was able to remove it from my apple id.
Do you have access to another WiFi network where you can try? That has worked for several people.
I tried my work WiFi to remove the spurious devices but that didn't work. A kind AppleSupport person removed the two devices from my AppleID and now things seem to be running smoothly.
Unknown device cannot be removed from apple id
