The microphone on my iphone 7 won't work. When I am on a call the "speaker phone" button is greyed out and the other person can't hear anything. When i try to create a voice memo it won't even start a recording but works perfectly fine if i have my airpods connected
iPhone 7 Plus
Hey there Jan400,
Thanks for reaching out to Apple Support Communities. I understand your iPhone’s microphones aren’t working as expected. I’ll be happy to help.
It sounds like you’ve done some really good isolation and troubleshooting steps so far. Go through the rest of the steps in this link and see if your mics start working:
If the microphones on your iPhone, iPad, and iPod touch aren't working
If those steps don’t resolve this, your iPhone may need service and you’ll want to reach out to Apple Support at this link to look into this with you:
Cheers.
Iphone 7 microphone not working
