Return my MacBook Pro 15 and get a MacBook Pro 16
I purchased my MacBook Pro15 3months ago and want to know if it's possible to turn it in for a refund for the purchase of a MacBook Pro 16.
MacBook Pro 15”, macOS 10.15
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I purchased my MacBook Pro15 3months ago and want to know if it's possible to turn it in for a refund for the purchase of a MacBook Pro 16.
MacBook Pro 15”, macOS 10.15
Hello,
Apple Store refunds are valid within 14 days of your purchase date. You cannot trade in a 3 month old device.
bhill33 wrote:
I purchased my MacBook Pro15 3months ago and want to know if it's possible to turn it in for a refund for the purchase of a MacBook Pro 16.
You can not exchange or refund after 14 days, however you can always trade it in—Apple Trade In - Apple
Return my MacBook Pro 15 and get a MacBook Pro 16