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mikepersonal Author

Level 1

4 points

Unable to download images from -some- shared albums in Photos

When I try to pull down a single image from my shared album 'xmas 2015' to 'imports'. For the majority of my shared albums, this always works flawlessly. It -seems- that my problems tend to be with older albums. I get the 'shaded in circle' in the header bar of Photos. I tried various other ways to pull the files down too. All I seem to have is the thumbnails for these pictures.

Seems a pretty serious bug, but I'm not sure what to do.

thanks, mike

MacBook Pro 15", macOS 10.15

Posted on Dec 16, 2019 9:10 PM

Best reply

léonie

Level 10

195,123 points

Posted on Dec 17, 2019 1:17 AM

Have you tried to ctrl-click the photo in the shared album? You should be seeing the command "Import" in the contextual menu. Is "Import" available, or what are you seeing?

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Unable to download images from -some- shared albums in Photos

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