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Can’t load App Store on Apple Watch series 4

So this is driving me nuts. I have an app that I can only access from within the watch App Store. So for the first time I want to use it on my watch. However I always get the message


we’re sorry. The Apple Store is momentarily unavailable. Please try again later


i have tried this on multiple networks, rebooted the phone and the watch. Reinstalled the App Store and looked online at all options. Still I have the same issues.


can anyone help?

Apple Watch, watchOS 4

Posted on Dec 17, 2019 2:15 AM

Reply
5 replies

Dec 24, 2019 3:04 PM in response to MrBumpy

MrBumpy,


No worries at all and thanks for getting back to us with that update.


I recommend to unpair the Apple Watch from your iPhone. The data on the Apple Watch will automatically be backed up to your iPhone, when this step is performed. From there, you can re-pair the Apple Watch to the companion iPhone and see if you can access the App Store without any issue. Here's how to proceed: Unpair and erase your Apple Watch


In addition, you'll want to make sure that both the Apple Watch and the iPhone are updated to the latest software versions. This helps provide software improvements on each device and can help:

  1. Update your iPhone, iPad, or iPod touch
  2. Update your Apple Watch


Kind regards.




Dec 19, 2019 2:59 PM in response to MrBumpy

Hi MrBumpy,


Thanks for reaching out in Apple Support Communities. I understand you're unable to access the App Store for the Apple Watch. I'll be happy to help and provide further insight.


You've done an excellent job with the troubleshooting steps that were performed so far. To help isolate this behavior further, I recommend signing out with your Apple ID account on your iPhone in Settings > your name at the top > iTunes & App Store > tap on your Apple ID > Sign Out and follow the prompts. From there, please sign back in and see if you can access the App Store for the Apple Watch without any issue.


Kind regards.

Can’t load App Store on Apple Watch series 4

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