You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to remove remote switch control

help


i am unable to use my side button vol up vol down or lock now am fire ex to used assistive touch my phone is playing up never dropped phone can anyone help - it appears my phone may be operated remotely




[Edited by Moderator]

Posted on Dec 17, 2019 4:12 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2019 4:25 AM

This is a weird issue for sure.


Try following the steps that apply to you at https://support.apple.com/en-gb/HT201412


If that doesn't work and you have access to a computer with iTunes installed, back up your data and you should be able to reset your phone to its factory defaults using the steps at https://support.apple.com/en-us/HT201252


Hope this helps!

1 reply
Question marked as Top-ranking reply

Dec 17, 2019 4:25 AM in response to nottechsavvy00

This is a weird issue for sure.


Try following the steps that apply to you at https://support.apple.com/en-gb/HT201412


If that doesn't work and you have access to a computer with iTunes installed, back up your data and you should be able to reset your phone to its factory defaults using the steps at https://support.apple.com/en-us/HT201252


Hope this helps!

How to remove remote switch control

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.