How do you get past the “Create your Memoji” pop-up. I cannot access anything, messages or otherwise.

Since updating to 13.3, a pop-up to “Create your Memoji” prevents my doing anything in Messages. I can’t see any way to get rid of it. HELP! Messages is now unusable. I won’t be updating any of my other devices until this is corrected.

iPad Pro, iOS 13

Posted on Dec 17, 2019 9:40 AM

Reply
1 reply

Dec 20, 2019 8:16 AM in response to Froschmutter

Hello Froschmutter,


I want to help you make sure that you're able to fully access and use your Messages app on your device. If you have not tried already, please restart your device, does this help to resolve the issue?


If not, please try the steps on this page to help manage your Memojis.


That page includes information on how to edit, duplicate, or delete your Memojis.


Thank for your time, I hope you have a great rest of your day.

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How do you get past the “Create your Memoji” pop-up. I cannot access anything, messages or otherwise.

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