Apple Intelligence is now available on iPhone, iPad, and Mac!

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Old Ipad frozen

My ipad is frozen and won't allow me to sign in and I can't access it on iTunes as it's not being picked up as it's not signed in!

Posted on Dec 17, 2019 9:08 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2019 12:58 PM

Hello,


Please refer to the following Apple Support document.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

1 reply

Old Ipad frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.