Mac Screen Brightness resets with boot

After upgrading to Catalina both my iMac and MacBookPro default to blinding max brightness after every reboot. In prior versions of the OS both devices would remember the brightness setting from the previous session.


I do not have automatically adjust brightness turned on for either system (although I did try turning on/rebooting/turning off/rebooting) but to no effect.


On the iMac I contacted support and they recommended the clear NVRAM/PRAM combo which I did, again with no effect.


Anyone else running into this issue? Any thoughts on what else to try?

iMac 27", macOS 10.15

Posted on Dec 17, 2019 2:32 PM

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6 replies

Dec 17, 2019 2:41 PM in response to jstewlex

Please navigate to the Mac App Store and download the free version of EtreCheck OR please click www.EtreCheck.com where you will find the app. Once you downloaded the free app and created the report please post it as your reply to this message. In order to post it, please use the following link for more detailed instructions on how to correctly include the results: 

 

https://discussions.apple.com/docs/DOC-250000211


 We can then look for obvious issues that may be causing your problem.

Dec 22, 2019 8:39 AM in response to rkaufmann87

Lot's of holiday travel and to-do's so slow on the replies.


That max brightness at boot for both computer (personal iMac and work MacBookPro) happened immediately after Mojave to Catalina upgrades. With the first boot I just assumed something was set to 'max' as part of the upgrade. After a turning down the brightness and rebooting I noticed the issue (especially on the iMac which I keep darker due to location). The work laptop (which I didn't present the report for since it is work and not personal) was updated about a month later than the iMac and exhibited the exact same brightness setting issue only after the update (in fact I was curious if I'd have the same issue on the laptop since I knew about the iMac issue). The work laptop has no changed software at all on it, everything moved over as-is from Mojave.


As to your software installs and extension question for the iMac: Over the past 30 days I updated quite a bit of software as part of a move to Catalina and cleanup purge of my personal system. Migrated from Office for Mac to Office 365, moved from a Parallels/Windows based backup (SyncBack) to a Mac based (ChronoSync) and moved to a new add-blocking Safari add-on (1Blocker). For the Safari Extension: There are actually only 3: 1Blocker, Wipr and WebEx. It is just that 1Blocker and Wipr both require multiple 'extensions' for full functionality (see picture).

I am pretty happy with 1Blocker (which was added post Catalina as it requires 10.15.x) so I will probably uninstall Wipr.


If need be I can uninstall all of the extensions and reboot just to see if it matters (I'm not sure why a Safari extension would cause max brightness before ever booting up Safari, but I can try it just to eliminate). ChronoSync does boot early and is new since the update on both systems. I'd prefer to not have to uninstall it but I can if we think that might be a cause.


Thanks for any suggestions.

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Mac Screen Brightness resets with boot

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