Charge

I just downloaded the Sling app and there now is a charge on my account for $7.37 but I never bought anything. The Sling app said it was free and I downloaded it so I can look at its features. What is going on?

iPhone XR, iOS 13

Posted on Dec 18, 2019 12:28 PM

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Question marked as Top-ranking reply

Posted on Dec 21, 2019 8:33 AM

Hello macy81,


Welcome to the Apple Support Communities. From what I understand, there's an unrecognized charge after downloading an app. I'll be happy to help.


Check your purchase history to see what the charge was for: See your purchase history for the App Store or iTunes Store


If it does appear here and it is not something you purchased, you can request a refund using these steps here: Request a refund for apps or content that you bought from Apple


Thanks and have a great day.

1 reply
Question marked as Top-ranking reply

Dec 21, 2019 8:33 AM in response to macy81

Hello macy81,


Welcome to the Apple Support Communities. From what I understand, there's an unrecognized charge after downloading an app. I'll be happy to help.


Check your purchase history to see what the charge was for: See your purchase history for the App Store or iTunes Store


If it does appear here and it is not something you purchased, you can request a refund using these steps here: Request a refund for apps or content that you bought from Apple


Thanks and have a great day.

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Charge

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