Why can’t I change the text tone on only one of my contacts?

Why can’t I change text tone for one contact? Others change using preloaded options but not on one contact. 6s iphone

Posted on Dec 19, 2019 4:05 PM

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2 replies

Dec 22, 2019 2:43 PM in response to Hahnb13

Hello Hahnb13.


Welcome to Apple Support Communities.


If I'm understanding correctly, changing the text tone for a specific contact is not working. I will be glad to assist.


First, let's perform a restart to see that helps:


Restart your iPhone


If the issue still persists, I would recommend copying the contact info, then delete it and re add it:


Manage and delete contacts on your iPhone, iPad, or iPod touch


Let us know how it goes.


Cheers.

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Why can’t I change the text tone on only one of my contacts?

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