problems with the Itunes for PC interface


Windows, Windows 6

Posted on Dec 19, 2019 9:04 PM

Reply
3 replies

Dec 23, 2019 5:01 AM in response to gulnaz146

Hello gulnaz146,


Thank you for using Apple Support Communities.


I see that your question has not yet received an an answer to your question. Perhaps if you were able to provide additional information to clarify your issue, someone might be able to provide information that could help with a resolution.


Some things that might help with resolving the issue:


  1. What changed with your system or iTunes before this happened? Updates installed? Apps installed?
  2. What troubleshooting have you already tried?
  3. What version of OS and iTunes do you have installed?
  4. Any additional information you can provide that may add to the understanding of the issue.


Best regards.

Dec 24, 2019 7:02 AM in response to gulnaz146

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

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problems with the Itunes for PC interface

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