You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 5se wont turn on

can anyone help me figure out why my phone went from working totally fine one second to the next being totally dead... like dead dead.

iPhone SE, iOS 13

Posted on Dec 20, 2019 8:48 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2019 9:05 PM

Probably a hardware failure. Trying connecting it to a wall charger for at least 30 minutes and while it is on the charger do a forced restart. Try several times. If it does not work click on the Contact Support link on the top right of this page to start the service process.

1 reply
Question marked as Top-ranking reply

Dec 20, 2019 9:05 PM in response to vtru1

Probably a hardware failure. Trying connecting it to a wall charger for at least 30 minutes and while it is on the charger do a forced restart. Try several times. If it does not work click on the Contact Support link on the top right of this page to start the service process.

iphone 5se wont turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.