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User profile for user: CourtCourt82
CourtCourt82 Author
User level: Level 1
4 points

Phone will not turn on

I have an iPhone 13 pro and it just went dead and will not turn on. Any ideas what I can do?


iPhone 13 Pro, iOS 16

Posted on Jan 7, 2023 8:47 AM

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User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
214,398 points

Posted on Jan 7, 2023 8:49 AM

Charge it for 30 minutes using a USB power source and cable (rather than a wireless charger). Then:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

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Question marked as Top-ranking reply
User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
214,398 points

Jan 7, 2023 8:49 AM in response to CourtCourt82

Charge it for 30 minutes using a USB power source and cable (rather than a wireless charger). Then:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

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Phone will not turn on

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