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CourtCourt82 Author

Level 1

4 points

Phone will not turn on

I have an iPhone 13 pro and it just went dead and will not turn on. Any ideas what I can do?

iPhone 13 Pro, iOS 16

Posted on Jan 7, 2023 8:47 AM

Best reply

Lawrence Finch

Level 10

204,370 points

Posted on Jan 7, 2023 8:49 AM

Charge it for 30 minutes using a USB power source and cable (rather than a wireless charger). Then:

Press and quickly release VOLUME UP

then

Press and quickly release VOLUME DOWN

then

Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

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Phone will not turn on

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