You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone will not turn on

I have an iPhone 13 pro and it just went dead and will not turn on. Any ideas what I can do?


iPhone 13 Pro, iOS 16

Posted on Jan 7, 2023 8:47 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2023 8:49 AM

Charge it for 30 minutes using a USB power source and cable (rather than a wireless charger). Then:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

2 replies
Question marked as Top-ranking reply

Jan 7, 2023 8:49 AM in response to CourtCourt82

Charge it for 30 minutes using a USB power source and cable (rather than a wireless charger). Then:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

Phone will not turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.