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iPhone 11 Pro won’t turn on

Phone was working fine, this morning it won’t turn on. I tried the reset technique and nothing. Problem is not the charger. What else can I do? iPhone 11pro

Posted on Mar 28, 2023 5:38 AM

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Question marked as Top-ranking reply

Posted on Mar 28, 2023 5:47 AM

Battery? Other internal component?... but we, just users like you, cannot diagnose that issue remotely, sorry.


If you already tried (to no avail) all the steps provided in the support article that led you here AND you have profermed a Forced restart, as per these instructions:--> Force restart iPhone – Apple Support , I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

3 replies
Question marked as Top-ranking reply

Mar 28, 2023 5:47 AM in response to elizabethprnt

Battery? Other internal component?... but we, just users like you, cannot diagnose that issue remotely, sorry.


If you already tried (to no avail) all the steps provided in the support article that led you here AND you have profermed a Forced restart, as per these instructions:--> Force restart iPhone – Apple Support , I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Mar 28, 2023 6:29 AM in response to JNoel54

A forced restart is a bit tricky procedure, but it's a matter of correct gestures (and a bit of patience):

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


Giulio


iPhone 11 Pro won’t turn on

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