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shantae262 Author

Level 1

4 points

Phone won’t turn on

I just received a IPhone 12 Pro Max and it won’t turn on. I’ve tried holding the power button and I’ve tried restarting it. Nothing.

Posted on Sep 14, 2022 1:29 PM

Top-ranking reply

shoeluvr13

Level 6

17,737 points

Posted on Sep 14, 2022 3:55 PM

Try a forced restart. First take off any case. Then:

Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button. If your iPhone won't turn on or is frozen - Apple Support

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Phone won’t turn on

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