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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My Apple Mail account has been loading INCREDIBLY slowly for the past couple of weeks. Almost unusably so. I'm up to date on all my updates and apps and connected to high speed internet but it takes minutes to process a single message loading and just as long to delete a single message. What can I do?
MacBook Pro 13", macOS 10.14
iCloud account or another email provider? Is this happening in multiple accounts? Have you tried quitting Mail and reopening it? Are you running any anti - virus programs? Using a VPN? Have you tried the Safe Mode to see if there is a difference?
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin
Etrecheck – System Information
Web site version if required. https://etrecheck.com
iCloud account or another email provider? Is this happening in multiple accounts? Have you tried quitting Mail and reopening it? Are you running any anti - virus programs? Using a VPN? Have you tried the Safe Mode to see if there is a difference?
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin
Etrecheck – System Information
Web site version if required. https://etrecheck.com
Mail Loading and Processing Times
