📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I got the $200 giftcard with the purchase of an iMac, but got charged $200 on my credit card. What gives?

I got the black Friday $200 gift card with the purchase of an iMac, but got charged $200 on my credit card. What gives?

Posted on Dec 21, 2019 7:36 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2019 4:20 PM

I can't answer your question, but I recently bought a new iMAC and traded in my old one. They gave me a trade in credit and a $200 electronic gift card which I used at the Apple on line store. It sounds as if they made a mistake on the new computer's price and then corrected that. (Hard to believe, though.) As noted, you need to call Apple. They should be able to tell you what happened.

3 replies
Question marked as Top-ranking reply

Dec 26, 2019 4:20 PM in response to BosRox

I can't answer your question, but I recently bought a new iMAC and traded in my old one. They gave me a trade in credit and a $200 electronic gift card which I used at the Apple on line store. It sounds as if they made a mistake on the new computer's price and then corrected that. (Hard to believe, though.) As noted, you need to call Apple. They should be able to tell you what happened.

I got the $200 giftcard with the purchase of an iMac, but got charged $200 on my credit card. What gives?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.