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Cancel Unauthorized Purchase

I received an email from Apple stating I had made a purchase and if it was not me I could cancel by clicking the attached, however, I cannot link to anything to cancel. How do I cancel this unauthorized purchase.

Posted on Dec 21, 2019 1:37 PM

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Question marked as Top-ranking reply

Posted on Dec 21, 2019 1:49 PM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 21, 2019 1:49 PM in response to 901Sunshine

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

Cancel Unauthorized Purchase

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