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dzmitry144 Author

Level 1

8 points

Mail displays same messages in different boxes.

I've tried to use Mail App on my MacBook, but got strange behaviour:

Removed message keep appearing in my Inbox
All Messages I removed are displayed both in Bin & Inbox now
In the status messages below i have got "6 messages have been downloaded" when I have only 3 (I tried to delete them before)

I came across a lot of strange behaviour so far.

Ask for help/fix.

Thanks

MacBook Pro 15", macOS 10.15

Posted on Dec 21, 2019 4:12 PM

Top-ranking reply

chris_g1

Community Specialist

Posted on Dec 24, 2019 8:59 AM

Hello and welcome to Apple Support Communities, dzmitry144!

I understand you're seeing duplicate messages appearing both in inbox and trash. I'd be happy to provide information to help you address this.

You may want to check if the same behavior occurs in webmail for those accounts. If it doesn't, try rebuilding the mailboxes: Rebuild mailboxes in Mail on Mac

Let us know the results.

Have a great day!

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Mail displays same messages in different boxes.

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