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Safari on Mac won't open webpage (Amazon), but the handoff on my iPad will

Mac Mojave 10.14.6

Safari 13.0.4


I have had this problem for a while, and it's intermittent. I try to open Amazon, specifically, and I receive an error stating that Safari can't open the page. YET, I can go to my iPad with the handoff or not, and the page pops right up.


Now, if I go to any other website, it works fine.


I have run Malwarebytes, and no problems.


I am also running Chrome - same issue there. Amazon won't open on my Mac.


It's just specific to my Mac. No issues on my iphone or iPad.

MacBook, macOS 10.14

Posted on Dec 22, 2019 6:07 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 22, 2019 8:29 AM

Safari can’t open a website


 Safari – slow page loads


 Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues


Safari doesn't load a page or webpage items are missing


Web Content not responding


Have you tried going to Safari/Preferences/Privacy/Manage Website Data, deleting all Amazon cookies, then quit/reopen Safari, and tried again?


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com





3 replies
Question marked as Top-ranking reply

Dec 22, 2019 8:29 AM in response to bigalwood

Safari can’t open a website


 Safari – slow page loads


 Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues


Safari doesn't load a page or webpage items are missing


Web Content not responding


Have you tried going to Safari/Preferences/Privacy/Manage Website Data, deleting all Amazon cookies, then quit/reopen Safari, and tried again?


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com





Safari on Mac won't open webpage (Amazon), but the handoff on my iPad will

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