iMessage

So recently my phone has been glitching every time i try and start a new conversation using the notepad thing on the top right corner in the app. whenever i start typing a name i glitch out of the app and cant start a new conversation. Thanks if you have a solution:)

Posted on Dec 22, 2019 10:41 AM

Reply
1 reply

Dec 24, 2019 2:27 PM in response to sophiak10

Hi sophiak10!


I understand that your iPhone is having an issue when composing a new message in the Messages app, and I'm happy to help. If you haven’t already, please try restarting the iPhone:


Restart your iPhone


If the issue is still present, please back up your iPhone before proceeding:


How to back up your iPhone, iPad, and iPod touch


Once you have backed up, you can reinstall the iOS software using these instructions:


If you can’t update or restore your iPhone, iPad, or iPod touch


If the issue is still present, try restoring the iPhone to factory settings and setting it up as a new iPhone:


Restore your iPhone, iPad, or iPod to factory settings


If this issue is present after restoring to factory settings, you can contact Apple Support using this link:


Contact Apple Support


Cheers!

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