Watch keeps talking to me, won't let me unlock using pass code and says it can't do a update because it says i'm not connected to the internet.
I've had this watch for a year and it just started doing this in the last week. Help!
Apple Watch
Hi babbitts2001,
Thanks for reaching out in Apple Support Communities. I understand you're unable to unlock your Apple Watch and update the watchOS software. I'll be happy to help.
With the issue you're experiencing with the inability to unlock your Apple Watch, I recommend performing a force restart. This may help for you to successfully unlock your Apple Watch. If needed, here's how to perform a force restart: How to restart your Apple Watch
If that doesn't help, the next step is to unpair and erase your Apple Watch to factory settings. When you unpair and erase the Apple Watch to factory settings, it automatically creates a backup of your data to your iPhone. Here's a helpful article on how to proceed: Unpair and erase your Apple Watch From there, you can pair the Apple Watch back to your iPhone and see if you can use your Apple Watch without any issues: Set up and pair Apple Watch with iPhone
Best regards.
Hi babbitts2001,
Thanks for reaching out in Apple Support Communities. I understand you're unable to unlock your Apple Watch and update the watchOS software. I'll be happy to help.
With the issue you're experiencing with the inability to unlock your Apple Watch, I recommend performing a force restart. This may help for you to successfully unlock your Apple Watch. If needed, here's how to perform a force restart: How to restart your Apple Watch
If that doesn't help, the next step is to unpair and erase your Apple Watch to factory settings. When you unpair and erase the Apple Watch to factory settings, it automatically creates a backup of your data to your iPhone. Here's a helpful article on how to proceed: Unpair and erase your Apple Watch From there, you can pair the Apple Watch back to your iPhone and see if you can use your Apple Watch without any issues: Set up and pair Apple Watch with iPhone
Best regards.
I had to unpair my watch and that fixed the issue. Thank you!
babbitts2001,
That's wonderful to hear! Thanks for getting back to us with that update. Have a wonderful rest of your day.
Cheers!
I can't unlock my watch
