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my iPhone xr just switched off abroad what do I do

my boyfriend has an iPhone XR and we were in the sun in Cape Verde and his phone suddenly stopped working. We tried it in rice as well as other things, have you got any suggestions

iPhone 8 Plus, iOS 13

Posted on Dec 22, 2019 12:14 PM

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Question marked as Top-ranking reply

Posted on Dec 22, 2019 12:23 PM

Rice? did it suffer liquid damage? Should be this case... it could be internally damaged.

Shouldn't be this case, try a forced restart of that device:--> Force restart iPhone – Apple Support

Regards

Giulio


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my iPhone xr just switched off abroad what do I do

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