You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What happened to my emojis? I just updated my phone to 13.3 and I can’t seem to get them back

I just updated the software on my iPhone 7 to 13.3 and I’ve lost my emojis. Is there a way to get them back?

iPhone 7, iOS 13

Posted on Dec 22, 2019 2:07 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2019 5:23 PM

Hi there, RosemaryKahn.


I see that you're unable to use emojis using the keyboard of your iPhone, and I'm glad to help.


Use emoji on your iPhone, iPad, and iPod touch -- Make sure you're tapping the globe on the keyboard. If you are, then follow the steps under "Don't see the emoji keyboard?".


Let me know how that goes, and take care!

2 replies
Question marked as Top-ranking reply

Dec 24, 2019 5:23 PM in response to RosemaryKahn

Hi there, RosemaryKahn.


I see that you're unable to use emojis using the keyboard of your iPhone, and I'm glad to help.


Use emoji on your iPhone, iPad, and iPod touch -- Make sure you're tapping the globe on the keyboard. If you are, then follow the steps under "Don't see the emoji keyboard?".


Let me know how that goes, and take care!

What happened to my emojis? I just updated my phone to 13.3 and I can’t seem to get them back

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.