Can't make an in-app purchase with credit from a gift card?

How could I fix this? It just goes through, says 'Done', then 'Your Purchase Could Not Be Completed' and directed me to the support page where I couldn't find anything relevant.

iPhone 7, iOS 12

Posted on Dec 22, 2019 9:48 PM

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1 reply

Niel

Level 10

742,097 points

Dec 22, 2019 9:53 PM in response to mollymishy

Click here and ask the iTunes Store staff for assistance.

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Can't make an in-app purchase with credit from a gift card?

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