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My apple account is disabled

Please who can help me fix it back

Posted on Dec 23, 2019 1:01 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2019 2:00 AM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

2 replies

Dec 23, 2019 8:38 AM in response to Gh1998

If not in the App Store/iTunes,


Apple ID is locked or disabled


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support     


If necessary, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID



My apple account is disabled

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