Catalina and Mail.app

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Level 1

15 points

Catalina and Mail.app

After upgrading to Catalina 10.15.2, I see issues with Mail when used by one specific user account. After launching Mail.app, I received a warning that system memory is critical low. It turned out that Mail.app eats up all available memory, until the system comes to a complete halt. I launched Mail.app with the shift key held down and I did a safe boot. All did not help.

The issue seems to be user-related, because a second user on the same machine with access to the same mail-accounts does not suffer the issue (I use two user accounts, one standard and the other admin with access to the same mail-accounts).

Any help would be appreciated.

Thanks.

P.

Posted on Dec 23, 2019 2:53 AM

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Answer 1

Top-ranking reply

iPod475 Author

Level 1

15 points

Jan 10, 2020 12:30 PM in response to LD150

Thanks Peter,

in the end, it turned out that it was related to a recovered mailbox that was stored locally on my Mac. Deleting it fixed the issue.

Thanks again,

P.

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Answer 2

LD150

Level 10

101,994 points

Dec 23, 2019 10:18 AM in response to iPod475

OK you proved one of your user accounts has a corrupt file, possibly a .plist

I have put in a feature request fir a Mail Reset function.

Until then you have two choices.

create a new user account and move all your data there and start afresh,

or

Close Mail then search through your ~/Library for everything related to Mail and delete it. Good luck with that.

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Answer 3

LD150

Level 10

101,994 points

Jan 10, 2020 2:31 PM in response to iPod475

Glad if it pointed you in the right direction 👍

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Catalina and Mail.app

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