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How do a request a new recovery key

mac password isn’t working or I forgot it - recovery mode is asking for a recovery key - how can I access or request a new recovery key?

MacBook Pro 13", macOS 10.15

Posted on Dec 23, 2019 5:36 PM

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Question marked as Top-ranking reply

Posted on Dec 23, 2019 7:02 PM

using Yosemite or later?


You may be able to attempt to login three times in a row, and then be offered use of your iCloud account and password to log in.


Use FileVault to encrypt the startup disk on your Mac - Apple Support


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2 replies

Dec 23, 2019 7:06 PM in response to lesa48

If you lost your Recovery Key

As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.

  1. Go to your Apple ID account page.
  2. Sign in with your password and trusted device.
  3. In the Security section, click Edit > Replace Lost Key.

Keep your new Recovery Key in a safe place. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account.


The above is from here...If you can't sign in with two-step verification using your Apple ID - Apple Support


More info you may need...Change or reset the password of a macOS user account - Apple Support


Also...https://support.apple.com/en-ca/guide/mac-help/mh35902/mac

How do a request a new recovery key

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