You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
My iphone is frozen because it could not update and i can't do nothing with it without the imei number and i can't retrieve that because the phone is frozen? how do i get the phone back in use?
iPhone XS
The IMEI number is not necessary to restore or update an iPhone. See this if you are having difficulty updating your iPhone. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
The IMEI number is not necessary to restore or update an iPhone. See this if you are having difficulty updating your iPhone. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Contact your cell provider. They will be able to look up the IMEI number for your device. You may nee to personally go to the provider's store and convince them that it is not a stolen phone.
Option #2: Locate a 10 year old or less child or a person that steals cell phone and ask them what the IMEI number is. They will be able to resolve your issue quickly. :-)
Been to an apple help shop and the guy was at least 20 years old, after looking at the problem he told me that if they tried to do anything then Apple would think its stolen and could be worse but thanks for your input not
My iphone is frozen because it could not update and i can't do nothing with it without the imei number and i can't retrieve that because the phone is frozen
