i need to delete my content from my new ipad so that i can return it to the store as it is damaged
im trying to delete my info on my new ipad so that it can be wiped clean so that i can return it to store
iPad 2, iOS 9
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
im trying to delete my info on my new ipad so that it can be wiped clean so that i can return it to store
iPad 2, iOS 9
Go to Settings > General > Reset (second from the bottom) > Erase all Content and Settings.
This will do a factory reset that returns the iPad to how it was when it was brand new.
Send any data you need to an iCloud account that you know your credentials to or email (may take many hours) yourself; files, photos etc.
i need to delete my content from my new ipad so that i can return it to the store as it is damaged