I can download every other app in the App Store but the button to buy is grey and i can't click on it. I have already read other questions regarding this, and seeing the answers, I checked to see which iOS I had, and I have IOS 13.2, so I don't know what is happening. I tried turning it off and on again but it did nothing. Please help, I got an ipad pro mainly for procreate.
iPad Pro 11-inch Wi-Fi
Not an Apple guy, but my heart broke when my daughter could not get Procreate on the new iPad pro 10.5 we just bought her...then I saw via Google a ton of people had problem. I told her to log on so I can reply the fix and make many of u happy today and not hurt others! Lol.
Okay....Must have IOS 13.3! This worked for us:
Setting>General>Turn OFF Automatic updates
Update 13.3. once it's done downloading, go back to apple store and now "Get" should no longer be grey..fixed! Hope that worked for u.
Merry Xmas!
Not an Apple guy, but my heart broke when my daughter could not get Procreate on the new iPad pro 10.5 we just bought her...then I saw via Google a ton of people had problem. I told her to log on so I can reply the fix and make many of u happy today and not hurt others! Lol.
Okay....Must have IOS 13.3! This worked for us:
Setting>General>Turn OFF Automatic updates
Update 13.3. once it's done downloading, go back to apple store and now "Get" should no longer be grey..fixed! Hope that worked for u.
Merry Xmas!
Hello,
Try updating to iPadOS 13.3 to see if it resolves your problem.
There seem to be many people having issues with Procreate lately. I think anyone with issues should open a support ticket with the developer. There must be something odd on their end.
I cannot buy Procreate App via my iPad IOS 13.3 and also do not want to use ‘in app purchase’. I’ve tried Tastywater’s suggestions but that hasn’t worked for me. Spent ages researching this app so any other suggestions.
Woops sorry I have iOS 13.3
Hi,
Did you find a solution? I have the exact same problem.....
I have exactly the same problem!
We have iOS 13.3 and we can still not download or purchase procreate. We can buy the “pocket” version, but that’s not what we need. If anyone figures this out, please let us know.
Thank you so much! I was having the same problem and I did this. It worked!!!
I checked again which software version I had and it turns out I actually have IOS 13.1.3!
So right now I am downloading iOS 13.3 to see if it changes anything.
To everyone who has the same problem, open settings, and go to general > about
to see which software version you currently have. If it is not 13.3, go to general > software update
to try to download iOS 13.3.
No sorry...
I can’t buy procreate on my ipad pro
