Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I received a text saying my Apple ID is restricted and to use a suspicious link

I have just received a text from a number saying. Apple: Your Apple ID has been restricted. To fully restore your services, please visit https://apple.com.info-store.services/ to confirm your profile details.

would this be a scam or real? I have not clicked on it.

thanks


[Edited by Moderator]

Posted on Dec 24, 2019 1:30 PM

Reply
Question marked as Best reply

Posted on Dec 24, 2019 1:31 PM

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store


https://support.apple.com/en-us/HT204759

4 replies
Question marked as Best reply

Dec 24, 2019 1:31 PM in response to tamar213

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store


https://support.apple.com/en-us/HT204759

I received a text saying my Apple ID is restricted and to use a suspicious link

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.