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error message when trying to update iPhone 7 iOS from iMac iTunes

I'm trying to update the iOS on my iPhone 7 from my iMac iTunes. I keep getting an error message telling my it was unable to complete the update , with an error message (14). I've tried clicking on More Info, but I don't get much information or help there. I'm unable to use my phone right now, and don't want to restore my phone if I can find a workaround.


iPhone 7, iOS 11

Posted on Dec 24, 2019 2:05 PM

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Question marked as Top-ranking reply

Posted on Dec 25, 2019 4:22 AM

See here for error 14: https://support.apple.com/en-us/HT204770#usb

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error message when trying to update iPhone 7 iOS from iMac iTunes

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