activation fails when signing into facetime and imessage

I have setup my daughter within family sharing and when i try to activate her FaceTime and iMessage the activation fails on her iPod? How do i fix this?


iPod Touch (6th Gen)

Posted on Dec 25, 2019 6:19 AM

Reply
4 replies

Dec 25, 2019 6:31 AM in response to MichiganGreatLakes

Messages - If you get an error when trying to activate iMessage or FaceTime


Messages Troubleshooting


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

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activation fails when signing into facetime and imessage

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